Yes! If our product didn't work for your skin, please let us know! Below, you can see our refund policy.
REFUND POLICY:
The below are eligible for a 100% refund!
- Reach out within 30 days from the delivery date for items that did not work for your skin
- Reach out within 7 days from the delivery date for damages or quality issues
EXCHANGE POLICY:
Exchanges are eligible on items of equal or lesser value within 30 days of delivery of purchase. You must ship back the original item and will receive the new item once the original is received.
Exchanges are not eligible on items that:
Are worth more than the original item
Were received over 30 days ago
Have been damaged within the last 30 days
To get started on your refund or exchange, email us at hi@rosenskincare.com with your order number and the reason for your refund!
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